Advancing Workplace Mediation Through Integration of Theory and Practice

Download or read book Advancing Workplace Mediation Through Integration of Theory and Practice written by Katalien Bollen and published by Springer. This book was released on 2016-11-11 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book compares the unique features of workplace mediation to other contexts of mediation, as well as the specific competences each situation requires of the mediator. It covers many important issues related to workplace mediation and discusses interventions by managers, such as conflict coaching and informal mediation. It proposes a new model to assess the effectiveness of mediation, and discusses the impact of legal systems, HRM policies, as well as power structures, and cultural differences. The book takes into account perspectives from multiple disciplines, such as management, business, psychology, law and sociology. It also discusses mediation aspects from a variety of cultural and regional contexts. The book advances knowledge about the application, process and effects of workplace mediation and includes practical tips for scholars, practitioners, mediators and managers to enhance their mediation practice or to foster constructive conflict management in organizations.