This handy pocketbook looks at the reasons for non-assertive behaviour and the differences between assertive, aggressive and passive behaviour. It contains advi

As the director of the Creating Working Relationships Programme at Ashridge, one of Europe's top 20 business schools, Fiona Dent knows how important it is for i

The Icebreakers Pocketbook contains some 40 original activities that will enable trainers to add impact to their training workshops. The activities are grouped

The Teamworking Pocketbook has long been at the heart of the successful Management Pocketbooks Series. Now in its third edition, this popular title looks at the