This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone,

Teachers are bombarded with advice about how to teach. The Fundamentals of Teaching cuts through the confusion by synthesising the key findings from education r

A gift book of thanks for the heart of a Teacher

Little Critter has the best teacher around. Miss Kitty even makes math class fun! Join Little Critter as he searches for the perfect gift to show Miss Kitty jus

A bold, brain-based teaching approach to culturally responsive instruction To close the achievement gap, diverse classrooms need a proven framework for optimizi