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Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and
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Ideas are everywhere, but those with the greatest problem-solving, business-transforming, and life-changing potential are often hard to identify. Even when we r
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Every day, corporations are connecting the dots about our personal behavior—silently scrutinizing clues left behind by our work habits and Internet use. The d
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Exploring the Black Box
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The process of technological change takes a wide variety of forms. Propositions that may be accurate when referring to the pharmaceutical industry may be totall