Business Communication by Sanjay Gupta Jay Bansal (eBook)

Download or read book Business Communication by Sanjay Gupta Jay Bansal (eBook) written by Sanjay Gupta and published by sbpd publications. This book was released on 2020-12-08 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: An excellent book for commerce students appearing in competitive, professional and other examinations. Unit - I 1. Nature of Communication, 2. Process of Communication, 3. Types of Communication, 4. Communication : Basic Forms, 5. Barriers in Communication. UNIT – II 6. Business Correspondence, 7. Quotation/Order Letters/Tenders, 8. Persuasive Letters : Sales Letters and Collection Letters, 9. Claim Letters, 10 . Adjustment Letters, 11. Social Correspondence, 12. Memorandum [Memo], 13. Notice/Agenda/ Minutes, 14. Job Application Letters, 15. Cover Letters, 16. Credit Letters, 17. Enquiry Letters, 18. Resume, UNIT- III 19. Report Writing, 20. Business Repor, 21 . Status Report, 22. Analytical Report, 23. Inquiry Report, 24. Newspaper Report, UNIT- IV 25. Common Errors in English, UNIT – V 26. Presentation (Oral/Power Point/Visual Aids).