Abstract: "This book focuses on business process standards and standardization, offering an indepth multi-methodological analysis of the benefits organizations

Taking a systems perspective, this book enables the student to make sense of business behaviour by demonstrating how interrelated business processes determine t

This books addresses why standardization is critical to business success--and how to use it to your advantage. Everybody talks about standards, but few people r

This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process m

This book constitutes the proceedings of the 18th International Conference on Business Process Management, BPM 2020, held in Seville, Spain, in September 2020.