Regardless of your leadership position or the relationship you have with others, when you speak--your words influence lives Award-winning author James Watkins e

A guide to learning how to communicate with people who have diametrically opposed opinions from you, how to empathize with them, and how to (possibly) change th

Introducing a spelling test to a student by saying, 'Let' s see how many words you know,' is different from saying, 'Let's see how many words you know already.'

Prospective college students and their parents have been relying on Loren Pope's expertise since 1995, when he published the first edition of this indispensable

Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives? The primary obstacle is a conflict that's built into our b