In response to the growing emphasis on clinicians' capacity to practise effective communication, Communicating Quality and Safety in Health Care provides real-t

"Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community

The purpose of this book is to provide a road map to help healthcare professionals establish a "culture of patient safety" in their facilities and practices, pr

A proven prescription for effective communication that will empower health professionals to deliver the highest quality care―from the Academy of Communication

Children represent a special challenge for emergency care providers, because they have unique medical needs in comparison to adults. For decades, policy makers