This book is for pathfinders— product, services, business, and nonprofit managers searching for ways to reach beyond the artificial barriers that constrain in

Due to its potential transformative nature, empathy has increasingly received attention in business, psychology, neuroscience, education, medicine, social scien

Leading change is not about breaking things - it's about using empathy to enrich the world. In Empathy for Change: How to Create a More Understanding World, for

The nature and science of compassion encompasses many aspects of human behavior, social and organizational experience, with resultant debate about its definitio