Successful management depends on the ability to quickly and effectively manage conflicts. Conflict Resolution includes hands-on information for effectively comm

Conflict Management and Resolution provides students with an overview of the main theories of conflict management and conflict resolution, and will equip them t

Problems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear language, Weeks

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving c

Interactive Conflict Resolution is the first book to comprehensively examine this innovative technique for peacebuilding: impartial third parties—through faci