In most organizations, errors - although common and unavoidable - are rarely mentioned bottom-up. Using this example of the high risk aviation industry this boo

In most organizations, errors - although common and unavoidable - are rarely mentioned bottom-up. Using this example of the high risk aviation industry this boo

Parenting today’s teens is not for cowards. Your teenager is facing unprecedented and confusing pressures, temptations, and challenges in today’s culture. M

You Don't Have to Learn This the Hard Way... Anyone involved in leadership knows that it's tough and mistakes are bound to happen. But some mistakes are more co

The first comprehensive reference work on error management, blending the latest thinking with state of the art industry practice on how organizations can learn