Customer Service
| Author | : Allan Woods |
| Publisher | : Heinemann |
| Total Pages | : 408 |
| Release | : 2001 |
| ISBN-10 | : 0435452274 |
| ISBN-13 | : 9780435452278 |
| Rating | : 4/5 (278 Downloads) |
Book Synopsis Customer Service by : Allan Woods
Download or read book Customer Service written by Allan Woods and published by Heinemann. This book was released on 2001 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text takes candidates through the NVQ award, unit-by-unit, offering plenty of questions and exercises to reinforce knowledge and understanding. Scenario-based activities allow candidates to analyze and discuss customer service situations and practise their skills
