Customer Service

Customer Service
Author :
Publisher : Heinemann
Total Pages : 408
Release :
ISBN-10 : 0435452274
ISBN-13 : 9780435452278
Rating : 4/5 (278 Downloads)

Book Synopsis Customer Service by : Allan Woods

Download or read book Customer Service written by Allan Woods and published by Heinemann. This book was released on 2001 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text takes candidates through the NVQ award, unit-by-unit, offering plenty of questions and exercises to reinforce knowledge and understanding. Scenario-based activities allow candidates to analyze and discuss customer service situations and practise their skills


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