Competition is becoming more intense and decision makers are encountering increasing complexity, rapid change, and higher levels of risk. In many situations, th

Praise for the First Edition "This is the most usable decision support systems text. [i]t is far better than any other text in the field" —Computing Reviews C

A data-driven, global business environment requires increasingly sophisticated decision support, analytics and business intelligence. Also, changing technologie

Rapid technology change is impacting organizations large and small. Mobile and Cloud computing, the Internet of Things (IoT), and “Big Data” are driving for

Business intelligence is a broad category of applications and technologies for gathering, providing access to, and analyzing data for the purpose of helping ent