Related Books
Language: en
Pages: 200
Pages: 200
Type: BOOK - Published: 2013-07-19 - Publisher: AMACOM
Discover the hidden ways to raise your organizations’ customer service experiences from ordinary to extraordinary. If you want to know how strong your company
Language: en
Pages: 289
Pages: 289
Type: BOOK - Published: 2011-06-07 - Publisher: McGraw Hill Professional
THE NEW YORK TIMES AND USA TODAY BESTSELLER! The secret to successful word-of-mouth marketing on the social web is easy: BE LIKEABLE. A friend's recommendation
Language: en
Pages: 258
Pages: 258
Type: BOOK - Published: 2013-09-12 - Publisher: Penguin
Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights. But what if everyone is wr
Language: en
Pages: 139
Pages: 139
Type: BOOK - Published: 2012-10-09 - Publisher: John Wiley & Sons
Deliver a better business experience, for every kind of customer A "one-size fits all" approach to customer service is no longer viable. Businesses competing on
Language: en
Pages: 0
Pages: 0
Type: BOOK - Published: 2012 - Publisher:
Kaufman takes you on a journey into the new world of service. Learn how the world's leading companies have changed the game, and how you can successfully follow