This is a companion volume to the main NAO report (HCP 33-I, session 2006-07, ISBN 0102942323) and it contains details of 24 case studies which form the basis o

The high profile failure of major IT-related projects in both public and private sectors underlines the need for stringent change management. As businesses incr

In 2000, the Ministry of Defence (the Department) began to develop plans to replace existing diverse systems with a single information infrastructure to enable

The EU Single Payment Scheme replaced 11 previous subsidies to farmers based on agricultural production with one payment for land management. The European Commi

The second edition of Benefits Management has been updated with current examples, further insights from experience and recent research. It shows how the endurin