The Service Desk Handbook – A guide to service desk implementation, management and support
Author | : Sanjay Nair |
Publisher | : IT Governance Ltd |
Total Pages | : 102 |
Release | : 2020-09-15 |
ISBN-10 | : 9781787782372 |
ISBN-13 | : 1787782379 |
Rating | : 4/5 (379 Downloads) |
Download or read book The Service Desk Handbook – A guide to service desk implementation, management and support written by Sanjay Nair and published by IT Governance Ltd. This book was released on 2020-09-15 with total page 102 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation’s needs.