There’s nothing easy about apology. The news is filled with examples of leaders apologizing, needing to apologize, or failing miserably at the attempt. And ce

'Beautifully outlines how our relationships can dramatically improve by an authentic way to repair' Eve Rodsky, bestselling author of Fair Play 'Practical, effe

"Fresh and useful . . . excellent practical advice . . . thorough and lucid . . . will be welcomed by many who have struggled to ask forgiveness and to forgive.

The best-selling author of The Dance of Anger shares insight into the role of apologies in healing broken connections and restoring trust, sharing compelling ca

From Jessie Jackson to Eliot Spitzer, JetBlue to John Edwards, the news is filled with public apologies - some effective and some not so. At some point everyone