A bold dive into the emotional labor women have shouldered for far too long—and an impassioned vision for creating a better future for us all. Day in, day out

Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice - relational work that goes beyond testable job skills but

This book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years. The concept of emotional lab

The author of The Mental Load returns with more "visual essays which are transformative agents of change." After the success of The Mental Load, Emma continues

The author's of the award-winning Emotional Labor now go inside the stressful world of suicide, rape, and domestic hotline workers, EMTs, triage nurses, and age