Bridge the gap between business and design to improve the customer experience Businesses thrive when they can engage customers. And, while many companies unders

Experience Design 1.1 is the update to the seminal book Experience Design 1, published in 2001. This update expands the text in the descriptive chapters and add

Agile development methodologies may have started life in IT, but their widespread and continuing adoption means there are many practitioners outside of IT--incl

Odyssey Works infiltrates the life of one person at a time to create a customtailored, life-altering performance. It may last for one day or a few months and co

The Black Experience in Design spotlights teaching practices, research, stories, and conversations from a Black/African diasporic lens. Excluded from traditiona