For many years, lean initiatives have generated staggering improvements on the shop floor. Currently, however, many managers and business leaders want these lea

Struggling to apply Lean effectively in your office environment? Office Lean is a book for anyone who wants to apply Lean better in contexts where the work is b

Operational Excellence is achieved when all employees in your organization can see the flow of value to your customers and can make adjustments to that flow bef

Rule 1: Management is one of the most difficult jobs going, and is harder now than ever because the challenges are greater. Rule 2: Most people are bad at manag

Flow can be defined as the experience of being fully engaged with the task at hand, unburdened by outside concerns or worries. Flow is an enjoyable state of eff