This open access book presents case studies of twelve organisations which the public have come to view as institutions. From the BBC to Doctors Without Borders,

Mark H. Moore’s now classic Creating Public Value offered advice to public managers about how to create public value. But that book left a key question unreso

Creating Public Value in Practice: Advancing the Common Good in a Multi-Sector, Shared-Power, No-One-Wholly-in-Charge World brings together a stellar cast of th

This enlightening book scrutinizes the shifting governance paradigms that inform public administration reforms. From the rise to supremacy of New Public Managem

"Or, a tale about why it's amazing that governments get so little credit for their many everyday and extraordinary achievements as told by sympathetic observers