Delivering IT projects on time and within budget while maintaining privacy, security, and accountability is one of the major public challenges of our time. The

"This book compiles estimable research on the global trend toward the rapidly increasing use of information technology in the public sector, discussing such iss

The explosive growth in information technology has ushered in unparalleled new opportunities for advancing public service. Featuring 24 chapters from foremost e

Examines the most important dimensions of managing IT in the public sector and explores the impact of IT on governmental accountability and distribution of powe

This Handbook provides critical, interdisciplinary contributions from leading international academics on the theory and methodology, practical applications, and