Originally published in 1989. Management styles in developed western countries are undergoing a crisis phase. Increased levels of international competition and

WITH A FOREWORD BY LINDA DARLING-HAMMOND Did you know that close to half of today's jobs in the U.S. could be done by robots and that proportion is rapidly incr

Much of the hoopla surrounding quality circles, teams, and high-performance work systems has been based on anecdotes and very thin evidence. It has not been est

Discusses trends toward "lean production" and some obstacles to its acceptance.