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Lewis makes a compelling argument that businesses must look beyond their own internal view of how something is sold, to the external reality of how customers ac
Why People Don't Buy Things
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Selling can be a science as well as an art, and offering the right product at the right price is only the starting point. The authors explore the thought proces
Why People Buy Things They Don't Need
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Pam Danziger has just updated her bestseller, including several new categories. Since apparel is now more often a discretionary purchase than a necessity, she h
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Advertising for People Who Don't Like Advertising
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This is a book by a company that dislikes advertising as much as anyone. Nevertheless, it makes adverts. It has worked with global brands to produce fashion col