Here are the tools to build a genuinely proactive performance management program. Fully updated with all-new case studies from major companies, the second editi

Abstract: To help managers and subordinates work together to improve performance, a combination of on-the-job coaching (or training), appraisals, counseling ses

Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing gu

Do you supervise people? If so, this book is for you. One of a manager’s toughest—and most important—responsibilities is to evaluate an employee’s perfo

Compiling extensive research findings with real insights from the business world, this must-read book on performance appraisal explores its evolution from the c