Here is a comprehensive guide for training a workforce in Total Quality Management (TQM). An ideal resource for trainers, Total Quality Management Implementatio

The opening study in Total Quality Management (TQM): Concepts, Implementation and Applications investigates the quality of administrative services and student s

This handbook is a comprehensive reference source designed to help professionals address organizational issues from the application of the basic principles of m

This book presents a comprehensive view of concepts, principles and practices of Total Quality Management (TQM) from basics through advanced tools and technique