Integrating Business Management Processes: Volume 2: Support and Assurance Processes (978-0-367-48548-1) Shelving Guide: Business & Management The backbone of a

Integrating Business Management Processes: Volume 2: Support and Assurance Processes (978-0-367-48548-1) Shelving Guide: Business & Management The backbone of a

This volume shows how organizations can benefit from satisfying customer requirement and the requirements of ISO standards to gain entry into lucrative markets.

Organizations need to constantly innovate and improve products and services to maintain a strong competitive position in the market place. The vehicle used by o

Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods,