Intelligent Decision Support Systems in Agent-mediated Environments

Download or read book Intelligent Decision Support Systems in Agent-mediated Environments written by Gloria E. Phillips-Wren and published by University Press of America. This book was released on 2005 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: Research has shown that harassed decision makers, in decision support technologies for real-time and uncertain decision problems, often ignore crucial information, use inefficient strategies, and generate fewer alternatives. Examples of such problems are medical emergencies, traffic flow and military applications. Researchers are limited by a narrow understanding of the most effectual methods to support decision-making in real-time and stressful situations. Intelligent software agents offer one approach to operationalizing a decision making support system in these circumstances by providing an environment that can adapt to speed and change. Agent technology has been used to aid and automate complex problem-solving such as brokering in electronic commerce and financial services. An agent is a software package that carries out tasks for others autonomously, whether the others are human users, business processes, workflows or applications.