Interactive Conflict Resolution is the first book to comprehensively examine this innovative technique for peacebuilding: impartial third parties—through faci

Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving c

The end of the Cold War has changed the shape of organized violence in the world and the ways in which governments and others try to set its limits. Even the co

This updated and expanded edition of the highly popular volume originally published in 1997 describes the tools and skills of peacemaking that are currently ava

A comprehensive procedure for systematically examining actual disputes. Clearly explains the theory and practice of this novel approach to conflict modeling, an