This book illustrates the integration of both Lean and Six Sigma as a process excellence methodology which can be utilized in Higher Education environments for

Lean Six Sigma is one of the operational excellence methodologies that has been widely adopted in manufacturing, service and healthcare sectors. There are few a

The Excellent Education System:Using Six Sigma to Transform Schools helps you discover and understand the technique of evidence-based learning and operations th

Higher education (HE) is amongst the hardest sectors in which to apply lean. Universities resist change, their organizational cultures being far from the manufa

Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an in