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Lean Six Sigma Service Excellence
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Authors: Gerald M. Taylor
Categories: Business & Economics
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Current books on Lean Six Sigma for service ortransactional organizations either require a significanttechnical background, or are rather conceptual in naturean
Service Design for Six Sigma
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Pages: 300
Authors: Basem El-Haik
Categories: Technology & Engineering
Type: BOOK - Published: 2005-08-19 - Publisher: John Wiley & Sons

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A roadmap to consistent, high-quality service for anyorganization A service is typically something created to serve a payingcustomer, whether internal or extern
The Ten Commandments of Lean Six Sigma
Language: en
Pages: 161
Authors: Jiju Antony
Categories: Business & Economics
Type: BOOK - Published: 2019-11-29 - Publisher: Emerald Group Publishing

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Presented from the perspective of practitioners, researchers and academics, The Ten Commandments of Lean Six Sigma serves as a practical guide for senior manage
Lean Six Sigma for Service
Language: en
Pages: 402
Authors: Michael L. George
Categories: Business & Economics
Type: BOOK - Published: 2003-07-15 - Publisher: McGraw Hill Professional

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Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services Much of the U.S. economy is now based on services rather than manufacturi
Design for Six Sigma for Service
Language: en
Pages: 465
Authors: Kai Yang
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The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a R