America's bestselling expert on manners writes from the heart on how parents can help cut down on the violence and anger that has become an epidemic in our coun

These are new times, and here is the new encyclopedia of manners geared to guiding us confidently and correctly through the rapidly changing maze of new lifesty

America's #1 bible of business manners is rewritten for the '90s and includes such issues as sexual harrassment, non-discriminatory managing, substance abuse, d

American families are sick of rudeness, aggression, and unruly behavior. They are searching for ways to cool down society -- and bring up kids who win at life b

These experiences led to the exciting job of working for Clare Boothe Luce at the American Embassy in Rome in the early 1950s.".