Interpersonal Conflict explains the key dynamics of personal conflicts that we all face. Written for courses such as Communication and Conflict, Interpersonal C

This experiential, workbook-style text focuses on key skill sets necessary for personal and managerial success in organizations today. These skill sets are:·In

In Reflect & Relate, distinguished teacher and scholar Steve McCornack provides students with the best theory and most up-to-date research and then helps them r

Interpersonal Conflict 11e examines the central issues that inform conflict and, in turn, make readers’ personal and professional lives challenging and fascin