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Despite notable explorations of past dynamics, much of the archaeological literature on mobility remains dominated by accounts of earlier prehistoric gatherer-h
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Through an 'ethnography of ethnographers', this volume explores the varied ways in which anthropologists become and remain attracted to the discipline. The cont
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Customers who have inconsistent, broken experiences with products and services are understandably frustrated. But it’s worse when people inside these companie
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How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the qu