This book offers a practical template for training patrons to use eBook, streaming video, online music, and journal collections that is practical, adaptable, an

Technical Services Quarterly declared that the third edition “must now be considered the essential textbook for collection development and management … the

This book offers a practical template for training patrons to use eBook, streaming video, online music, and journal collections that is practical, adaptable, an

This book explains how librarians can capitalize on the growing interest and need of patrons for help with technology by expanding their library's tech services

This essential guide covers the basics of planning to safeguard your library's digital assets—library catalog and circulation data, online resources, etc.—b