“He who stops getting better has stopped being good. ” Hans Schneider, General Manager of the Siemens Amberg Electronics Factory, Industrial Excellence Awar

Including coverage of topics such as diversity, cycle time, creativity, learning organizations and the Internet, this work on quality and competitiveness contai

What does "excellent manufacturing management" mean? Management texts to date have emphasized that it is, above methods such as SPC or TQM, a matter of "intangi

This book examines the ways in which quality management methods, tools, and practices help improve an organization’s performance and achieve sustainable compe