Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale ind

“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a

This book offers an understanding of the nature of conflict and structures, which enable the reader to negotiate a solution.

his book gives an understanding of the origins and nature of conflict, and enables the reader to find solutions through open communication and mutual trust and

While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Eve