Explains the global changes confronting business leaders. This book includes strategies for managing major change, creating an organizational culture conducive

An understanding of organizational change management (OCM) — an often overlooked subject — is essential for successful corporate decision making with little

In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to b

Managing Organizational Change describes change as an on-going phenomenon, not an event that will soon be over, but a permanent feature of organizational life.

The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that softw