Managing Your Outsourced IT Services Provider teaches executives and managers of organizations how to unleash the full potential of their outsourced IT services

The first book to provide practical guidance on how to get the most from an outsourced IS service and written specifically for IS and IT professionals and not s

As the digital economy changes the rules of the game for enterprises, the role of software and IT architects is also transforming. Rather than focus on technica

In this study outsourcing is defined as the organizational practice of contracting for services from an external entity while retaining control over assets and

Answer the questions that arise when managers and workers need to adjust to unfamiliar leadership roles and rules in flattened organizational forms. Leading Whe