A guide for museum and gallery staff in the development of provision for their visitors, to ensure survival into the next century.

Museums have been active in shaping knowledge over the last six hundred years. Yet what is their function within today's society? At the present time, when fund

Drawing upon a career in studying museum visitors, renowned researcher John Falk attempts to create a predictive model of visitor experience, one that can help

What does the transformation to a visitor-centered approach do for a museum? How are museums made relevant to a broad range of visitors of varying ages, identit

The Personalization of the Museum Visit examines a fundamental shift in institutional behavior in museums located in the United States and the United Kingdom. C