The purpose of this volume is to examine new ways of working, technologies and working environments and the impact of these on our behaviors at work. Addressing

This book discusses the impact and effects of Information and Communication Technologies (ICT) on quality of working life of employees. It describes the changes

"Just-in-time", "total quality management", "lean manufacturing", "call centres", "team work", "empowerment" - most people in business have heard these buzz wor

For nine months, Perlow studied the work practices of a product development team of software engineers at a Fortune 500 corporation. She reports her findings in

While many employers have traditionally viewed their younger employees as their most precious assets, the truth is that their more seasoned workers are often th