This report highlights the important role data can play in creating conditions that improve public services, increase the effectiveness of public spending and i

Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches ar

Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches ar

Twenty-first century governments must keep pace with the expectations of their citizens and deliver on the promise of the digital age. Data-driven approaches ar

This report presents a conceptual model for service design and delivery that challenges governments to develop a design-led culture and ensure access to the ena