This book deals with participation frameworks in modern social and public media. It brings together several cutting-edge research studies that offer exciting ne

This book deals with participation frameworks in modern social and public media. It brings together several cutting-edge research studies that offer exciting ne

Grounded in solid research, Social Media in the Public Sector explores the myriad uses of social media in the public sector and combines existing practices with

How customers and consumer behavior have been changing due to technology and other forces is of prime interest. This book addresses the central questions regard

Recent technological advancements have made it possible to use moderated discussion threads on social media to provide citizens with a means of discussion conce