Citizens and Service Delivery

Citizens and Service Delivery
Author :
Publisher : World Bank Publications
Total Pages : 153
Release :
ISBN-10 : 9780821389300
ISBN-13 : 0821389300
Rating : 4/5 (300 Downloads)

Book Synopsis Citizens and Service Delivery by : Dena Ringold

Download or read book Citizens and Service Delivery written by Dena Ringold and published by World Bank Publications. This book was released on 2011-12-01 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: The report reviews how citizens can influence education, health and social protection services through access to information and opportunities to hold providers accountable. It takes stock of international evidence and experience from projects supported by the World Bank to identify knowledge gaps, key questions and areas for further work.


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