This volume brings together a representative sample from the growing body of work in qualitative research in technical communication. Including examples of qual

This practical volume provides a thorough introduction to conducting and critically reading research in technical communication, complete with exemplars of rese

`Internet Communication and Qualitative Research is a trailblazing introduction to data sources that will come to the fore in the new millennium. Its cogent dis

The purpose of this cutting-edge collection of essays is threefold: first, it presents the principles of data collection and interpretation or the methodologica

Accessible, practical and concise, this revised edition expertly tackles the practical problems which writers face when they attempt to transfer the rich data e