This book presents full descriptions of all of the important QI techniques - and the specific tools necessary to make each of them work - in a logical, easy-to-

This book presents full descriptions of all of the important QI techniques - and the specific tools necessary to make each of them work - in a logical, easy-to-

Based on Dr. W. Edwards Deming's philosophy for the improvement of quality, productivity, and competitive position, this book is perfect for production, managem

This valuable new book provides quality improvement teams, and their leaders, with a comprehensive set of tools and techniques to solve problems and improve pro

With continuous improvement (kaizen) and Total Quality Control (TQC) becoming increasingly important to world class companies, there's an urgent need to build q