Quality Management for IT Services: Perspectives on Business and Process Performance

Quality Management for IT Services: Perspectives on Business and Process Performance
Author :
Publisher : IGI Global
Total Pages : 348
Release :
ISBN-10 : 9781616928919
ISBN-13 : 1616928913
Rating : 4/5 (913 Downloads)

Book Synopsis Quality Management for IT Services: Perspectives on Business and Process Performance by : Praeg, Claus-Peter

Download or read book Quality Management for IT Services: Perspectives on Business and Process Performance written by Praeg, Claus-Peter and published by IGI Global. This book was released on 2010-09-30 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book gives both scientists and practical experts an insight into the many different facets of IT service quality management"--Provided by publisher.


Quality Management for IT Services: Perspectives on Business and Process Performance Related Books

Quality Management for IT Services: Perspectives on Business and Process Performance
Language: en
Pages: 348
Authors: Praeg, Claus-Peter
Categories: Business & Economics
Type: BOOK - Published: 2010-09-30 - Publisher: IGI Global

DOWNLOAD EBOOK

"This book gives both scientists and practical experts an insight into the many different facets of IT service quality management"--Provided by publisher.
Total Quality Management in Human Service Organizations
Language: en
Pages: 124
Authors: Lawrence L. Martin
Categories: Business & Economics
Type: BOOK - Published: 1993-09-10 - Publisher: SAGE

DOWNLOAD EBOOK

Now that business, government, and other fields are embracing Total Quality Management (TQM) as their management philosphy, TQM may also hold the solution for p
Quality Management for Services
Language: en
Pages: 645
Authors: Manfred Bruhn
Categories: Customer relations--Management
Type: BOOK - Published: 2023 - Publisher: Springer Nature

DOWNLOAD EBOOK

This book provides assistance for ensuring and increasing service quality. Manfred Bruhn presents a holistic, scientifically based approach to quality managemen
Quality Management for the Technology Sector
Language: en
Pages: 219
Authors: Joseph Berk
Categories: Technology & Engineering
Type: BOOK - Published: 2000-06-30 - Publisher: Elsevier

DOWNLOAD EBOOK

There are many standards, methods and perhaps most confusing, but most importantly of all acronyms in use in the field of quality management, and especially so