Related Books
Language: en
Pages: 252
Pages: 252
Type: BOOK - Published: 2004 - Publisher: Jones & Bartlett Learning
Using a clear, straightforward approach, this book provides a patient-oriented approach to complaint handling that can be used by all staff in an office, clinic
Language: en
Pages: 260
Pages: 260
Type: BOOK - Published: 2003 - Publisher:
Language: en
Pages: 260
Pages: 260
Type: BOOK - Published: 2003-01-01 - Publisher:
Language: en
Pages:
Pages:
Type: BOOK - Published: 2015 - Publisher:
Language: en
Pages: 0
Pages: 0
Type: BOOK - Published: 2008 - Publisher: Fire Starter Publishing
From the patient's perspective, a complaint about healthcare or service is an urgent statement of fact. "I am here where I don't want to be," "I am frightened a