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Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book Award Many public services today are delivered by external service providers
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All PR, whether for charities or arms manufacturers, is weak propaganda. Though it has its undeniable benefits (it grabs attention and helps circulate more info
Co-Production and Public Service Management
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This volume compiles a dozen essays, by one of the most prolific proponents of co-production as a solution for many of the challenges facing public services and
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Adopting an integrated approach, this Handbook examines the design, organization, implementation and evaluation of public service delivery. Emphasizing the comp