Here is one of the first books to address the problems of serials as they relate to the user, the reference librarian, and the library itself. Opening a crucial

This book, first published in 1984, analyses the provision of more effective library service by relying more heavily on collaboration between reference and tech

Learn how to provide more effective library service by relying more heavily on collaboration between reference and technical services librarians.

This comprehensive volume recounts the ways reference librarians have adapted traditional services to deal with the changes in both information technologies and